According to Steve Carlie, his system which he bought in November 2005 has ruined several of his games. Also in his lawsuits he accuses Microsoft for violated the Washington state Consumer Protection Act.
Bloggers also stated that the scratching is due to movement of the console while the disc is in the machine. However, others have said the disc was scratched while their system was stationary.
If Microsoft attempts to recall all console widespread, it will hit them with a big financial loss.
The legal troubles continue to mount for Microsoft's Xbox 360 video game console. In the past week, two more lawsuits have been filed claiming that the Xbox 360 leaves irreparable scratches on game discs -- bringing the total number of such cases to at least four.
In the most recent action, Los Angeles resident Steve Carlie claims that an Xbox 360 system he purchased in November, 2005 ruined several of his games. In a filing last week in U.S. District Court in Seattle, Carlie stated that "the Xbox 360 frequently scratches game disks rendering them unusable to the consumer."
Carlie said that the problem occurs because the laser drive in the Xbox 360 at times makes contact with the game discs.
A disc replacement program operated by Microsoft is insufficient, Carlie says, because it's limited to games published by Microsoft and the company charges a $20.00 fee for each game. "As of the date of this complaint, Microsoft has not released any form of repair or replacement procedure for the Xbox 360," Carlie adds, in court documents.
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Though, Stroms right. I have yet to see a large scratch. It has to be moving for it to scratch that bad it seems like =(.