"The big concern I have right now is our ability to provide updates. On the PC side, we’ve done as many as four updates in a day, and that’s great: we can respond very quickly. If Nvidia puts out a new graphics driver and it changes some way about how texture management works, then before our customers know there’s any issue then the problem has gone away.

Or we can do the Pyro updates, and the Medic updates [and so on]. On the consoles, they want us to charge money for them, because that’s in their model, and our model is very much more to grow the community by giving out free updates. That’s harder for us.

And then on the consoles they have pretty lengthy certification periods, and we’re pretty happy that our customers think that we do a good job on the quality side of updates, and we don’t need someone looking over our shoulder checking to make sure that we’re not going to screw our customers with a bad update."